Managed IT Services

Your systems shouldn't need a crisis to get attention. Managed IT is a monthly subscription that keeps your computers, servers and network watched over, updated and backed up - before small issues become expensive ones.

Every plan includes remote support, proactive monitoring, security checks and preventive maintenance, with priority response when something needs a human on-site. Response times, the number of on-site visits, and how many devices are covered scale with the plan tier, so a five-person office and a fifty-person company aren't paying for the same thing.

Monitoring runs quietly in the background: disk space, backup completion, security patches, and unusual activity are all tracked automatically, so problems get caught while they're still small and cheap to fix. When something does need attention, you get a real person, not a ticket number that sits in a queue - and for anything urgent, a technician can be on-site rather than only working remotely.

Security is treated as ongoing work, not a one-time setup: patches are applied on a schedule, antivirus and firewall rules are kept current, and backups are actually tested for restore, not just assumed to be working because a job reported success. Onboarding starts with an audit of what you have today, so you know exactly what's being fixed before the plan even starts.

Want the monitoring to do more than alert? Add AI Agents & Monitoring to any plan for predictive fault detection and automated fixes for common issues, layered directly on top of your existing coverage.

Most clients start on Basic or Standard and move up as their team grows - see our Plans page for exactly what's included at each tier, including how many on-site visits are covered each month.